Alissa Geurink

Driven, support-oriented Client Experience Manager with 15+ years’ experience overseeing service and technical training programs and fostering staff development. Adept at leading and growing customer success teams to drive retention and prioritize client experiences. Demonstrated expertise in directing and optimizing employee onboarding processes by producing training programs and mentorship strategies. Proven aptitude for utilizing eLearning management systems to augment growth at large scales in diverse industries.