Sorry, I cannot hear you over my awesomeness – How being a hero erodes trust
One of the most profound effects I experienced while serving in uniform was the impact of post traumatic stress. Being geared to serve others at times leads to a 'hero complex' which can negatively influence and erode trust within a team. I offer personal stories to illustrate how this can happen and suggest counter-measures to mitigate 'hero' behavior. I also include some behavioral indicators to look for within the team.
I willingness to entertain divergent views from different careers.
- 1. How to recognize hero behavior and gauge team trust
- 2. Encourage team-enabling behavior from heroes
- 3. Grow trust AND develop just-in-time heroes